Hospital and Trust websites

Hospital and Trust websites are structured around the following categories:

For the patient / visitor.
This area covers basic patient leaflet material. Site maps, directions to the site admission procedures, general (non-clinical) facilities available such as shops and catering and visiting times for wards are covered here.

Clinical services.
Descriptions of services available, times and locations of clinics and departmental contact details are typical contents of this section. Specific publications produced by departments (e.g. Laboratory Handbooks) and local guidelines may also sit beneath this heading.

Rights/Comments/Complaints
This section contains information on complaints procedures including who to contact.

Who works where
This section contains personnel contact details for Hospital Employees.

Workload and statistics
This contains information on the performance and activities of a hospital. The exact contents of this section will be at the discretion of the site owner.

About the Trust
This section contains information about the organisational structure of the hospital; its management, its goals and mission statements, annuals reports and key contacts.

News
This section provides current information on the hospital including press releases, staff newsletters and employment vacancies.

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